Refund Policy (Final Sale)

All sales are final. We do not accept returns or exchanges.

 

Exceptions: We will replace or refund an item only if:

• you received the wrong item, or
• your item arrived damaged.

To request a resolution, email us at 1sthandsecondhand@gmail.com within 48 hours of delivery with:

• your order number, and
• clear photos and video of the item and packaging.

If approved, we will issue a refund to the original payment method along with a 40% restocking fee

Condition notes:

Most items are new-with-tags or pre-owned. Any noticeable wear or flaws are disclosed in the product description and photos.